Software testing is essential to quality assurance, which can never be compromised. With growing technology, new ways of software testing are implemented. Every week new stories of software failures emerge, due to software ‘bugs’ or glitches. Each year, there are stories coming in from around the world. These software failures include bugs causing problems in the app’s usability, security, performance, etc.
These failures are examples of the impact that software development and testing have on our daily lives. Whether it is a startup or an enterprise, a major software failure caused by a software glitch can cause a business great loss and inconvenient customer services. Ultimately, bug management becomes compulsory and testers use different bug management tools to remove these bugs from the application. Let’s see how bugs have caused major software failures practically:
“Seeing double” – Detection problems due to a software glitch in F-35 fighter planes
F-35 Joint Strike Fighter air crafts gained public attention due to a serious software glitch. The engineers identified a bug that causes the plans to incorrectly detect targets. Each plane is supposed to detect a target from varying angles, and the software was unable to decipher whether was a single or multiple targets. Reporters also called it ‘seeing double’ feature error that caused inconvenience to the pilots and flight operators.
A software bug in Uber – A Frenchman sued the giant company
One of the most uncommon and unheard stories concerning a software bug would be the cause of divorce. Due to an Uber app bug, a man’s affair was revealed to his wide, which led to their divorce and the Frechman sued Uber. This bug caused Uber notifications to be pushed to a device, even if the user logged out of the device. The Frenchman called an Uber from his wife’s phone was exposed when Uber sent notifications of using Uber to visit his girlfriend. He sued Uber for up to $45 million for damages.
Software bug assists the bank heists
A group of hackers hijacked the Bangladesh Bank system to steal funds and successfully transferred $81 million in four different transactions. But a spelling error caused $870 million transfers concealed. This software bug assisted the bank heists and gave the thieves seven days (to cover their tracks) till the transfer receipts were discovered.
Conclusion
Software bugs are a norm and can cause huge software failures, which result in huge losses for businesses. It is important that software testing companies implement a proper bug management system and utilize the best bug management tools to leave no loopholes for bugs. Although there are no bug-free apps, yet organizations work in their best interests to make the most out of their bug management efforts. Bug tracking tools handle bugs in a systematic manner. As errors/defects appear in the software development process, they are assigned to different testers and prioritized according to their urgency. Sometimes, a small bug can have a huge impact on software quality, so great responsibility lies on testers to assess the priority of these defects.
Ray Parker
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