Events are never too easy to handle, from attendees registration to check-in and winding up the event. However, the most important aspect is the check-in process that would impress your attendees from the moment they enter the venue.
After tough and hectic planning and organizing your event, the final day has arrived after a long wait. To carry out check-in process pleasing for the attendees, make sure to follow these tips and improve your events like never before.
Go Paperless
Gone are the days when you had to manage a stack of papers in order to ensure right data entry of each person during the check-in. Instead, now it can portray a bad impression on the event attendees.
If you want to avoid long queues and mismanagement during the check-in process, make sure to go for custom event app. Without letting the attendees wait for the forms to fill and go through the tough check-in process, event app will handle everything.
Engage Well-Trained Event Staff
When it comes to the event, many attendees need help while finding the place or even during the check-in through their mobile device. It is for this reason; you must hire a well-trained staff in order to guide the attendees. Friendly and helpful staff will not only eliminate the fuss created during the event but also help attendees to experience smoother and pleasant experience during check-in and finding directions.
Maintain Positive Energy during Check-in Process
Before the big day, you might have invested time in voicing your brand on social media channels, website, and email marketing. After the event is started, your team must be extra vigilant on how to represent the brand and create a good image during the check-in process by welcoming and offering them some delights. Moreover, if they are looking for some kind of help like asking directions, the staff must be delighted to do so.
Signage
Make sure to plan what signage you will need for attendees registration. If there are multiple entry points, but only a few are used for entrance, make sure to give directions from where to enter. Similarly, the signage should also be used in order to guide guests where to be seated. The purpose of signage is to avoid creating a fuss and eliminate any level of confusion for the guests.
Help Desk
There must be help desk area where attendees who are facing any problem can refer to. For instance, if someone needs to change the information on the badge, issues in finding a ticket or transferring the ticket to a new attendee, the help desk will ensure seamless and smoother flow of attendees.
Integrate Chatbot in Event App
People are stick to their mobiles and some of them might not be comfortable to ask any question. For this reason, integrating chatbot in your event app will help them find the way. For instance, if a person wants to know who is the next speaker, the chatbot will help them know. Similarly, chatbot can be helpful in making the check-in process smoother.
Ray Parker
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